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mountaintop3 |
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| Posted: Monday, January 25, 2010 at
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| I have tried for three days to play TW 08 and haven't been able to, my problem is this, after I have logged onto the game on line I try to enter the match lobby and I get the following msg from EA"We are expierencing techinal difficulites, please try agin later and if the problem persists contact customer services" well i have tried to contact them and they are not giving me the right answer, Has anyone else had this problem and is there a solution? |
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cloys1 |
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| Joined: 12/1/2007 |
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B-Day: 3/16/1944 (81) |
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| Posted: Monday, January 25, 2010 at
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I was getting server problems and it would not let me sign in. I went to customer support and used the live chat line. Here is a brief list of what had been said:
A ERROR HAS OCCURRED ON THE SERVER PLEASE TRY AGAIN.........I PLAYED LASTNIGHT WITH NO PROBLEM......... [10:26:18 AM]
Chris: I have checked your account & everything is okay there.You are requested to uninstall the game & reinstall it. It will hopefully fix your issue. [10:31:53 AM]
: why did it work ok last night? [10:33:43 AM]
: which tells me the game is working OK [10:34:44 AM]
Chris: It is a temporary issue & our engineers are working on it. [10:37:57 AM]
Chris: Within 24 hours, it will go alright. [10:38:18 AM]
As you can see they got the engineers involved and I was able to sign in. Hope this will help.................cloys1
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mountaintop3 |
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| Posted: Tuesday, January 26, 2010 at
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| Thanks I will give it a try and see what takes place |
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Gunpower61 |
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Belgium |
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B-Day: 4/30/1961 (64) |
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| Posted: Tuesday, January 26, 2010 at
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| edited by: Gunpower61 on
Thursday, March 16, 2023 at
10:46:00 AM
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Hi...
You can also try to uninstall and reinstall the online components separate ( no need to uninstall TW08 game ):
When you want to uninstall....and reinstall online components:
To uninstall online components:
go to folder: ea sports online
C:\Program Files(x86)\EA SPORTS\EA SPORTS online
inside you will see icon: Easouninstaller
Click: Easouninstaller icon , and online components will be removed
To reinstall online components:
Go to your DVD drive with TW08 game......right click DVD drive and choose: Browse or explore
(Or dubble click DVD drive )
Now on TW08 DVD look for folder: Common Easo
Inside Common Easo folder, you will see: Easo installer
Dubble click: Easo installer........and online components will be reinstalled.
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mountaintop3 |
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| Posted: Tuesday, January 26, 2010 at
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Gunpower61: I have question before I try the information that you gave me. I had to do a system restore this past Saturday because of some issues and I was wonder if I may had done something wrong. I have yet to reinstall my software for AT&T Yahoo my ISP server, I am using the AOL that had been installed orignally on the computer would that be an issue. I have Norton Anti Virus and have my Firewall diabled, should I be doing anything else.
Thanks
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sandsaver01 |
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| Posted: Tuesday, January 26, 2010 at
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| Absolutely, AOL would be an issue - I would restore the Yahoo ISP software first and then try EASO again. |
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Mike
CD tour Co-manager |
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mountaintop3 |
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| Posted: Tuesday, January 26, 2010 at
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| Thanks SandSaver I will give it a try and will let you know tomarrow. |
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GatoniusB |
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| Posted: Wednesday, January 27, 2010 at
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| I have noticed a rash of connection problems lately I know someone who can get into EASO join a tourney but gets error 777 when he hits play now,there is someone else that hits play now and gets kicked to desk top everytime. i have also seen people in lobbys discussing probs in the chat box lately. Uninstallig game and/or easo components haven,t fixed the probs. |
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| See Yall on the short grass...I HOPE! |
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mountaintop3 |
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| Posted: Sunday, January 31, 2010 at
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Hi to all of you that posted things for me to try to solve my problem, well to make a long story short, I applied one of the thoughts and that was turning off my Norton Security while I was trying to get into the Match-up Lobby and Tournament Lobby, it worked, so I guess that was the problem I had when I was getting the msg EA was giving me, so now I have to turn it off and set a time period that I want it off while I play.
Thanks again to all of you |
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axe360 |
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| Posted: Sunday, January 31, 2010 at
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| I have Norton 2010 and I didnt have to change a thing, but maybe somewhere in the Norton program there is something blocked? Look around in you Norton..Sorry I couldn't be of more help.. |
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Gunpower61 |
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Belgium |
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| Posted: Sunday, January 31, 2010 at
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TW programs need firewall permission
- if they are blocked, it should show in your firewall logs and/or display a firewall alert
The files are:
tw2008.exe
atljabber.exe
sportswrapper.exe
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oldgoat |
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| Posted: Saturday, February 6, 2010 at
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| geeez i have some problem...log on is fine but when i join a turney it wont let me play, it starts to load then crashes i hav tried bout everything from fresh install to editing in notepad, everything else works fine, any help would be apreciated tyvm |
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Gunpower61 |
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Belgium |
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| Joined: 12/9/2004 |
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B-Day: 4/30/1961 (64) |
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| Posted: Saturday, February 6, 2010 at
2:36:33 AM |
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| edited by: Gunpower61 on
Saturday, February 6, 2010 at
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Hi oldgoat...
What are the specifications of your PC, graphics card etc..... ?
You can try to clean up your pc, maybe you have a lot of unnecessary programs in the background running.
Maybe good idea to run CCleaner, it is free and very good. You can find it on link below:
http://www.piriform.com/ccleaner/download
Note: It will also remove cookies, so write down your username and password of EASO before you run CCleaner. |
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Otto Kriete |
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| Joined: 3/28/2004 |
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B-Day: 12/1/1953 (71) |
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| Posted: Saturday, February 6, 2010 at
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| Just a note, Gunny........ you can go into the settings with CC and exclude the cleaning of cookies. |
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Gunpower61 |
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Belgium |
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| Joined: 12/9/2004 |
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B-Day: 4/30/1961 (64) |
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| Posted: Sunday, February 7, 2010 at
10:34:24 AM |
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Thanks Otto....
Didn t know that was possible....i will try it out next time i run CCleaner. |
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