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Online Help Please
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Ted Cox
General Member
No User Image
United States of America
 
  Joined: 4/24/2007
  B-Day: 12/23/1954 (70)
  Posts: 1
 
 
Posted: Friday, May 29, 2009 at 8:56:05 PM | IP Logged

Greetings,
Just recently I have not been able to access my online profile. I have enjoyed the game in several player profiles and not had any prior issues. It has happened after downloading a few courses. Is there a connection ?, or I would think that this is not possible. I left a post @ TW07 pc forum, but no response after 38 looks. I am seeing error message showing that the program has closed. I do not see the little twirling "EA Sports" logo. before it faults.
Please help as my club is missing me.
cox941@comcast.net  
 
 
 
 

 
Gunpower61
Site Admin
No User Image
Belgium
 
  Joined: 12/9/2004
  B-Day: 4/30/1961 (64)
  Posts: 4,246
 
 
Posted: Saturday, May 30, 2009 at 2:19:23 AM | IP Logged

Hi Ted.....

You can try to uninstall and reinstall the online components seperate ( no need to uninstall TW08 game ):

When you want to uninstall....and reinstall online components:

To uninstall online components:
go to folder: ea sports online
C:\Program Files\EA SPORTS\EA SPORTS online
inside you will see icon: Easouninstaller
Click: Easouninstaller icon , and online components will be removed

To reinstall online components:

Go to your DVD drive with TW08 game......right click DVD drive and choose: Browse or explore
(Or dubble click DVD drive )
Now on TW08 DVD look for folder: Common Easo
Inside Common Easo folder, you will see: Easo installer
Dubble click: Easo installer........and online components will be reinstalled.

Cya....Pat

 
 
 
 
 

 
brandyyy67
General Member
No User Image
Scotland
 
  Joined: 12/18/2003
  Posts: 73
 
 
Posted: Saturday, May 30, 2009 at 11:54:48 AM | IP Logged

i recently had log in probs with EASO and sent them an email and the prob was sorted right away perhaps you could go down this road as well
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you within 144 hours.

Thank you for allowing us to be of service to you.

MLINK: http://support.ea.com/cgi-bin/ea.cfg/php/enduser/cci/ecp_direct.php?p_userid=Brandyyy67&p_next_page=myq_upd.php&p_iid=14944346&p_created=1243531625

To access your question from our support site, click here.

Subject

when trying to join easo with t/w 08 it tells me my membership and password a...
Discussion Thread
Response (Temjem O.)
05/28/2009 06:01 PM

Hi,

Thank you for contacting Electronic Arts.

I have made some changes on your account "Brandyyy67", now you should be able to play and access the game.

If there is anything else we can help you with please let us know.

Thank you,

Temjen
EA Online Support
Customer
05/28/2009 10:27 AM

when trying to join easo with t/w 08 it tells me my membership and password are accepted but my game is not registered..when prompted to do so i am told my activation code is already in use.....this is unlikely as i purchased the game new from a store with seal intact...only thing i can think of is that i have registered game twice 
 
 
 
 

 
 
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Gunpower61,
 
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