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edintampa4
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Posted: Friday, February 13, 2015 at 11:03:04 AM | IP Logged

edited by: Gunpower61 on Sunday, February 15, 2015 at 2:22:00 PM Moved from Tutorials/FAQs forum to General forum
 
When I am in the middle of a match in GameRanger, my PC will crash me out of the game. It puts me back at my desktop saying, Connection Dropped. I have the following information from my event log:

Faulting application name: TW2008.exe, version: 3.2.7.1, time stamp: 0x469ff723
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0005b263
Faulting process id: 0x1720
Faulting application start time: 0x01d047a058a2282a
Faulting application path: C:\Program Files (x86)\EA Sports\Tiger Woods PGA TOUR 08\bin\TW2008.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: ba9855bd-b395-11e4-946e-1c6f65aa0fd2


EventData

TW2008.exe
3.2.7.1
469ff723
ntdll.dll
6.1.7601.18247
521ea8e7
c0000005
0005b263
1720
01d047a058a2282a
C:\Program Files (x86)\EA Sports\Tiger Woods PGA TOUR 08\bin\TW2008.exe
C:\Windows\SysWOW64\ntdll.dll
ba9855bd-b395-11e4-946e-1c6f65aa0fd2

Yes, I do have both GR and TW08 ''allowed'' thru my firewall.
I need some help in translating what this all means. Thx in advance ed 
 
 
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jbcalg
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Posted: Friday, February 13, 2015 at 1:17:34 PM | IP Logged

seems to be focused on the ntdll.dll file

possibly bad memory/ram stick
or
hardware changes

could do a mem test or if you recently updated video drivers, roll back to the last one used
IMO - most video driver updates, especially for mature cards, are for very specific issues/software
so really very little reason to update them unless they address a specific issue you have
most people dont read the readme files for driver updates which outlines the issues the driver update is supposed to fix

emphasis on the "supposed to" LOL 
 
 
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edintampa4
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Posted: Friday, February 13, 2015 at 4:19:38 PM | IP Logged

I ran memory diagnostics.. no problems found. I checked my video drivers, they are up to date from July, 2014, this problem isn't that old. I did a complete reinstall hoping that would fix the problem with no luck. thx for the quick reply.. i'll continue to look for a solution.  
 
 
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Gunpower61
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Posted: Saturday, February 14, 2015 at 10:04:11 AM | IP Logged

Not sure this will help, but maybe worth to try:

This info was provided by one of our members: petrap417

For some people that get booted out of the game, weather it be game ranger hamachi or any other online gaming site that you play tiger woods game:
There is no need to have the EA sports online folder it can be deleted al together.
The folder is located here: C:\Program Files (x86)\EA Sports\EA SPORTS online
( Note: Not all people will have the folder installed, when you installed TW game you had the option to install it yes or no )
I see people getting booted and found that if deleted it goes away for the most part.
So when you have the folder EA Sports online, you can delete the whole folder.
It only served as a portal for the EA server, since it no longer exist you dont need it any more
Oh and if ur not comfortable doing this just send it to a folder on ur desktop should work fine.

 
 
 
 
 

 
edintampa4
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Posted: Saturday, February 14, 2015 at 12:04:27 PM | IP Logged

thx for the tip Pat. I deleted the folder, played 9 holes and didn't crash. That's a good start. I will keep you posted as to whether or not this resolves the crash issue. ed 
 
 
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edintampa4
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Posted: Saturday, February 14, 2015 at 12:28:51 PM | IP Logged

edited by: edintampa4 on Saturday, February 14, 2015 at 12:29:00 PM TMI
 
JB, I ran the System File Checker, the results are below:

C:\Windows\system32>
C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

Thx for the suggestions ed 
 
 
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edintampa4
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Posted: Saturday, February 14, 2015 at 3:45:16 PM | IP Logged

Up-Date. I installed and ran the free version of Super Anti Spyware. It found some issues that I have dealt with. I also have found an issue in my Device Manager. There is a yellow triangle with an exclamation mark in: Network Adapters/ Teredo Tunneling Pseudo-Interface. There is conflicting support as to whether or not to Disable or Uninstall and whether it is necessary with WIN 7 & later OS's.. I have no clue on this one.. so again.. to some of our more savy members.. ty in advance for any suggestions. I think my final step is going to be a new Motherboard. thx ed 
 
 
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TruBluMich
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Posted: Monday, February 16, 2015 at 8:10:08 PM | IP Logged

The error you got is caused by memory leaks, although not very common, they do occur on occassion. If you continue getting the error, it means your RAM is going bad and probbly needs changed soon. If you get them seamingly out of the blue, it just means that the application that caused the error attempted to read memory it was not authorized and the error handlers of the application were not designed to deal with the situation, crashing the application. 
 
 
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edintampa4
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Posted: Tuesday, February 17, 2015 at 9:49:09 AM | IP Logged

edited by: Gunpower61 on Tuesday, February 17, 2015 at 11:25:00 AM
 
Thanks Kevin. It looks like I am going to be making some upgrade changes.  
 
 
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edintampa4
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Posted: Tuesday, February 17, 2015 at 9:52:05 AM | IP Logged

After deleting the EASO folder, I have not had a 'connection dropped' TYVM Pat. 
 
 
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